Online communication with tutors, support staff & reps

Learning at Lincoln - Female using Mac book on wooden desk wearing smart watch and rings.

If you require help or have a query relating to your studies or other aspects of life at university, you may need to contact staff and University support services via online communication tools, such as Outlook and Microsoft Teams, both of which can be accessed via Your Office 365 account.

During your studies, you will use both for different kinds of communication, and it is important that you understand which to use, and when.

Getting started

Once you start you course, you will need to download the Outlook and Teams apps to the devices that you would like to use for communication. You can download the apps from Office 365 via the University of Lincoln Gateway.

After logging into the Gateway using your University email and password, you will see the Office 365 button in the Applications section:

Click on the button and you will then be asked to reconfirm your login details and a code may also be sent to your phone. This additional security step ensures that only staff and registered students can access University resources.

Once you’ve entered the code, you should then arrive at the Microsoft Office home page where you can access Outlook, Teams and other Microsoft tools.

Image showing the Microsoft Office home page

If you have problems logging in, then visit the ICT website for advice on resetting or accessing forgotten passwords.

Getting started with using Teams

Visit the MS Teams page for more advice and guidance on getting started with this key tool.

Quote Icon